Customer FAQS

2025-04-27

1,Q: Are you a factory or trading company? A: We are manufacture. Our factory has been specializing in warehouse racks and different kinds of display stands for 15 years.

2,Q: Where is your factory located?
A: Our factory is located in Nanjing.

3,Q: What is your delivery time?
A: In general, within 20 days,but it also depends on the order quantity and shelves design

4,Q: What is the trade term?
A: In generally, we will use EXW or FOB. Other terms can be negotiated.

5,Q: Could you produce according to customers’ design?
A: Sure, we have very rich experience in customizing shelves.

6,Q: Do you produce shelf with different kinds of materials? A: Yes,our products are mainly made of metal but we also produce accessory shelves or displays with wood,titanium alloy,acrylic,glass,etc.

7,Q: What are main rack and add on rack?
A: The difference between these two kinds of racks is upright. Main rack is the start rack with 2 uprights and add on rack is the continue rack with only 1 upright. For example, if there are 10 wall racks against the wall, the structure will be 1 main rack+ 9 add on racks.

8,Q: What is the manner of packing?
A: Generally, shelves are flat packed by air bubble film/ film in standard export cartons. Other packing like wooden box are available to clients’ requirement.

Pallet Storage Rack

VNA Pallet Rack

Double Deep Pallet Rack

Teardrop Pallet Rack

Medium Duty Shelving

Light Duty Shelving

Radio Shuttle Rack

Cantilever Rack

Mezzanine Platform

Drive In Racking

Push Back Racking

Electric Mobile Racking

Gravity Racking

AS/RS System

Stacking Rack

Wire Container

Mould Storage Rack

Carton Flow Rack

Rack Accessories

Steel Pallet

Wire Mesh Decking

Rack Protectors

Pallet Storage Rack

VNA Pallet Rack

Double Deep Pallet Rack

Teardrop Pallet Rack

Medium Duty Shelving

Light Duty Shelving

Radio Shuttle Rack

Cantilever Rack

Mezzanine Platform

Drive In Racking

Push Back Racking

Electric Mobile Racking

Gravity Racking

AS/RS System

Stacking Rack

Wire Container

Mould Storage Rack

Carton Flow Rack

Rack Accessories

Steel Pallet

Wire Mesh Decking

Rack Protectors

Customer FAQS

Customer FAQS