1,Q: Are you a factory or trading company? A: We are manufacture. Our factory has been specializing in warehouse racks and different kinds of display stands for 15 years.
2,Q: Where is your factory located?
A: Our factory is located in Nanjing.
3,Q: What is your delivery time?
A: In general, within 20 days,but it also depends on the order quantity and shelves design
4,Q: What is the trade term?
A: In generally, we will use EXW or FOB. Other terms can be negotiated.
5,Q: Could you produce according to customers’ design?
A: Sure, we have very rich experience in customizing shelves.
6,Q: Do you produce shelf with different kinds of materials? A: Yes,our products are mainly made of metal but we also produce accessory shelves or displays with wood,titanium alloy,acrylic,glass,etc.
7,Q: What are main rack and add on rack?
A: The difference between these two kinds of racks is upright. Main rack is the start rack with 2 uprights and add on rack is the continue rack with only 1 upright. For example, if there are 10 wall racks against the wall, the structure will be 1 main rack+ 9 add on racks.
8,Q: What is the manner of packing?
A: Generally, shelves are flat packed by air bubble film/ film in standard export cartons. Other packing like wooden box are available to clients’ requirement.