Nanjing Peter Logistics Equipment Co., Ltd.

Style: Structured, professional, data-driven – suitable for official website case studies section or sales training materials. Client Profile Item Detail Region South America Client Type Industrial distributor / end-user procurement Product Required Light-duty shelving system Order Scale 3,000 complete sets (including all accessories) Procurement Phase Initial inquiry → Sample confirmation → Planned bulk order Client Requirements (Full Specifications) No. Product Name Specifications Unit Quantity 1 Shelf Frame W900×D450×H2400, 8 levels, 100kg/level pcs 3,000 2 Angle Steel Post 2400×38×38×1.5mm, powder coating, grey pcs 6,000 3 Steel Panel 900×450×0.7mm, 100kg/level, powder coating, grey pcs 750 Accessories Corner Plates & Hardware Per set: 32 corner plates + 128 bolts M8×15mm + 4 plastic feet set Included with each shelf set Key Communication Milestones & Problem Solving Milestone 1: Connection Method Confirmation The client's initial inquiry did not specify the connection method. Our team proactively presented our standard solution: keyhole-shaped punched holes (葫芦孔) enabling tool-free, snap-together assembly. We sent a reference image of the keyhole connection to the client. Client response: "Yes, that's it!" – immediate confirmation. Outcome: Connection method aligned with expectations. No custom tooling or redesign required. Quoting could proceed without delay. Milestone 2: Color Selection & Cost Management The client's specification sheet indicated grey but did not include a specific RAL code. Our team inquired: Are white / black / grey pricing identical? Feedback received: White carries different cost implications. Specific color code is needed for accurate pricing. Client response: No specific RAL code available – only a reference image. Our Strategy: Proceed with a standard grey quote as the baseline. Clearly communicate to the client that color variations may affect the final price, and await their feedback on color preference. Outcome: Quotation baseline established without delay. Client retains flexibility to adjust color choice later without restarting the entire quoting process. Milestone 3: Sample Strategy & Trust Building Given the substantial order volume of 3,000 sets, our team proactively recommended a sample-first approach: Sample Details Specification Sample Quantity 2 complete shelving sets (including all accessories) Destination Client's provided South American shipping address Purpose • Allow client to physically assemble and test the product• Verify dimensional accuracy and load capacity• Confirm powder coating finish and color match expectations• Reduce risk before committing to bulk production• Build long-term trust through transparent quality validation Quotation Outcome Summary Dimension Result Specification Confirmation 100% matched client requirements (W900×D450×H2400, 8 levels, 100kg/level) Connection Method Client confirmed keyhole-hole design – standard production, no modification needed Color Strategy Baseline quote based on standard grey; adjustment option reserved for client Sample Order 2 complete sets – currently in production, pending shipment Next Step Upon sample approval, proceed with full 3,000-set bulk order Critical Success Factors ✅ Proactive Communication – We did not wait for the client to specify every detail. We asked the right questions (connection method, color code) and offered solutions upfront. ✅ Decisive Professional Judgment – When color information was incomplete, we moved forward with a standard grey quote rather than stalling the process over a minor detail. ✅ Shared Risk Approach – Recommending samples before bulk production demonstrates confidence in our quality and reduces the client's purchasing hesitation. ✅ Rapid Response – From initial inquiry to connection confirmation, quotation completion, and sample production scheduling – every step was executed efficiently. Current Client Status 📦 2 Sample Sets – In production, being packed for shipment to South America📋 Quotation – Confirmed and submitted to client📈 Bulk Order – Ready to launch upon sample approval (3,000 complete sets)

Project Overview A food distribution company in Malaysia operating its own warehouse required a complete high-density pallet racking solution for four storage rooms, each measuring 24 m (L) x 27 m (W) x 9 m (H). To maximise storage capacity and keep daily operations efficient, the project combines push back racking, drive-in racking and radio shuttle racking, covering both ambient storage and multi-temperature cold storage in a single warehouse. Detailed 1:100 racking layout drawings were prepared for every room to confirm aisle widths, lane depths and exact pallet positions before manufacturing. Customer Requirements Four independent storage rooms, each 24 m x 27 m x 9 m. Rooms 1, 2 and 3: ambient temperature storage for food products. Room 4: multi-temperature area, with 40% freezer space at -25°C and 60% chilled space at 0°C. Pallet load for Rooms 1-3: 1200 x 1000 x 1600 mm, 1000 kg per pallet. The previous 1800 mm allowance included extra free space added by the customer, and the design has been revised to the actual 1600 mm load height. Pallet load for Room 4: 1200 x 1000 x 1300 mm, 1000 kg per pallet. Four storage levels required in the ambient rooms; four levels on both sides and five levels in the middle of Room 4. Last-In-First-Out (LIFO) deep storage to increase density and reduce aisle area. Solution Design Rooms 1-3: Ambient Storage with 50% Push Back and 50% Drive-In Racking Each ambient room is equipped with a 50/50 combination of push back racking and drive-in racking. Both systems store pallets in deep lanes accessed from a single aisle, eliminating the need for multiple aisles and significantly increasing storage density compared with selective racking. With the confirmed pallet height of 1600 mm, four storage levels fit comfortably within the 9 m building height, releasing the unused height created by the previous 1800 mm allowance. Push back racking provides better selectivity with nested carts riding on inclined rails, while drive-in racking offers a cost-effective solution where the forklift enters the lane directly. Each lane holds pallets of 1200 x 1000 x 1600 mm with a load of 1000 kg, and the engineered layout delivers around 1,000 pallet positions per room. Room 4: Multi-Temperature Storage with Radio Shuttle and Push Back Racking Room 4 is divided by temperature zone. Around 40% of the room is a -25°C freezer equipped with radio shuttle racking, while the remaining 60% is a 0°C chilled area continuing with push back racking. The 1300 mm pallet height allows four levels on both sides and five levels in the middle, making full use of the building height in every zone. Radio shuttle racking was selected for the deep-freezer zone because it minimises the time forklifts and operators spend inside the -25°C environment. A shuttle cart carries pallets deep into the lane automatically, so the forklift only works at the lane entrance, reducing energy loss and improving both safety and operating efficiency in the freezer. Key Technical Highlights High-density LIFO storage: push back, drive-in and radio shuttle systems all store multiple pallets per lane with single-aisle forklift access. Full height utilisation: four levels in ambient rooms and four to five levels in the multi-temperature room within the 9 m building height. Cold storage efficiency: radio shuttle technology cuts forklift travel and door opening time in the -25°C freezer. Engineered layout: 1:100 shop drawings for every room confirm aisle widths, lane depths, bay arrangements and exact pallet positions before production. Customised pallet handling: systems engineered for 1200 x 1000 mm pallets, 1000 kg load, with 1600 mm and 1300 mm load heights. Food-grade protection: anti-corrosion powder coated finish suitable for humid tropical climates and low-temperature operation. OEM service: lane depth, levels, beam lengths and colours all customised to the customer's layout and forklift fleet. Project Outcome Area Temperature Racking System Levels Approx. Pallet Positions Rooms 1-3 (each) Ambient 50% Push Back + 50% Drive-In 4 ~1,000 per room Room 4 - 40% zone -25°C Freezer Radio Shuttle 5 (middle) ~530 Room 4 - 60% zone 0°C Chiller Push Back 4 (sides) ~640 In total, the four rooms deliver more than 4,000 pallet positions, giving the customer a dense, flexible and energy-conscious storage layout for its food warehouse in Malaysia. Conclusion This project shows how a single warehouse with mixed temperature zones can be fitted with the right combination of deep storage technologies. By matching push back racking, drive-in racking and radio shuttle racking to each temperature zone and pallet profile, the customer obtains maximum density, lower operating cost and reliable day-to-day access to every pallet. All systems are manufactured with CE and ISO9001 quality control and exported with protective packing for fast on-site installation.

Project Overview To maximize the available vertical space in an existing warehouse, our customer required a customized steel storage platform covering approximately 212 square meters. The platform needed to provide a stable elevated storage area while maintaining efficient access and safe daily warehouse operations. Based on the warehouse dimensions and the customer's requirements, our engineering team developed a complete structural solution with a customized layout, staircase, safety railing and reinforced support system. Project Specifications Platform Size: 24,000 × 8,800 mm Approximate Area: 212 m² Platform Height: 3,300 mm Floor Load Capacity: 600 kg/m² Access: 1 steel staircase Main Beam: H-shaped steel, H396 × 199 × 9 × 14 mm Secondary Beam: H-shaped steel, H248 × 124 mm Columns: Square steel tube, 200 × 200 × 6 mm Flooring: Wooden board decking Safety: Perimeter safety handrails and structural bracing Customized Structural Design The platform was designed with a combination of heavy-duty steel columns, primary beams and secondary beams to create a rigid and stable structure. The main structural grid was customized according to the available warehouse space, with multiple spans arranged to efficiently distribute the floor load. To further improve structural stability, the platform incorporates multiple sets of back pull rods and cross bracing. This reinforcement helps reduce structural movement and provides additional stability during warehouse operations and loading activities. Safe and Practical Warehouse Access A dedicated steel staircase is integrated into the platform layout. Its position was carefully considered to provide convenient access while minimizing its impact on the available storage area. Safety handrails are installed around the exposed edges of the elevated platform, helping create a safer working environment for personnel using the upper-level storage area. Engineering Drawings & Manufacturing Before production, our engineering team prepared detailed layout, front elevation and side elevation drawings to confirm the platform dimensions, structural arrangement, staircase position, beam configuration and safety components. The entire platform can be customized according to different warehouse conditions, including platform dimensions, height, load capacity, column spacing, decking material, staircase location and safety requirements. Project Result This customized steel platform provides approximately 212 m² of additional elevated storage space within the existing warehouse. By making better use of the building's vertical space, the customer can significantly increase usable storage capacity without expanding the existing building footprint. The project demonstrates our capability to design and manufacture heavy-duty warehouse steel platforms and mezzanine storage systems tailored to specific site conditions and load requirements. Need a customized warehouse steel platform? Send us your warehouse dimensions, required platform height, floor load capacity and intended application. Our engineering team can provide a customized layout and structural solution for your project.

Project Overview Our customer required a customized steel storage platform to create additional usable storage space within an existing warehouse. The project was designed around the customer's available floor area, storage requirements, access conditions, and operational needs. After reviewing the warehouse layout, our engineering team developed a complete steel platform solution, including the main structural frame, platform decking, safety handrails, access staircase, and supporting components. Customized Steel Platform Design The steel platform was designed as a heavy-duty raised storage structure supported by a series of steel columns and horizontal beams. The layout was optimized to make full use of the available warehouse space while maintaining practical working and access areas. The platform incorporates a continuous safety handrail around the exposed edges to provide additional protection for personnel working on the upper level. The structural arrangement was also designed to provide stable support for stored goods and daily warehouse operations. Integrated Staircase and Safe Access A dedicated steel staircase was incorporated into the platform design, providing convenient access between the warehouse floor and the elevated storage area. The staircase is positioned according to the overall warehouse layout to minimize interference with ground-level operations. Safety handrails are provided along the staircase and platform perimeter to improve operator safety. Engineering and Manufacturing Based on the customer's requirements, we provided detailed layout, front-view and side-view drawings before production. This allowed the customer to confirm the structure, dimensions, staircase position, platform arrangement, and access requirements in advance. The steel components are manufactured according to the approved engineering drawings and can be customized in terms of dimensions, load capacity, platform height, decking, handrails, staircase configuration, and surface finish. Result The completed steel storage platform provides an effective way to increase warehouse storage capacity without expanding the building footprint. By utilizing the vertical space of the warehouse, the customer can obtain additional storage or working areas while keeping the original floor space available for daily logistics operations. This project demonstrates our ability to provide custom steel platforms and mezzanine storage solutions based on specific warehouse conditions rather than relying on standard sizes. Looking for a customized steel platform for your warehouse?Send us your warehouse dimensions, required platform height, loading capacity, and application. Our engineering team can develop a suitable layout and structural solution for your project.

Project Overview This case study presents a fully customized steel platform project delivered for an Australian customer's new warehouse. The customer required a tailor-made 15m x 50m steel platform, designed and built as a second-floor storage area for an automotive 4S dealership. With a demanding load bearing capacity of 1000kg per square meter, the project required precise engineering, detailed documentation, and end-to-end service from the very first plan confirmation through to on-site installation. Customer Background The client is an Australian company operating a car 4S dealership (sales, service, spare parts and survey), which recently moved into a new warehouse facility. To maximize the utilization of vertical space, the dealership decided to build a dedicated second-floor storage area above the main warehouse floor. This elevated storage solution allows the dealership to store automotive parts, accessories and inventory in an organized manner, while keeping the ground floor free for vehicle display and daily operations. Customized Steel Platform Specifications ItemSpecification Platform Size15m x 50m (fully customized) Total Platform Area750 square meters Load Capacity1000kg per square meter ApplicationSecond-floor storage area for a car 4S dealership Project LocationAustralia Usage ScenarioNew warehouse storage expansion Application: Second-Floor Storage for a Car 4S Dealership The steel platform serves as a raised second-floor storage zone inside the dealership's new warehouse. With a load rating of 1000kg per square meter, the platform is engineered to safely support heavy automotive parts, tires, batteries and bulk accessories. The 15m x 50m layout provides approximately 750 square meters of additional storage space, effectively doubling the usable area of the warehouse without expanding its building footprint. This makes it a highly cost-effective way for 4S dealerships to increase storage capacity while keeping all inventory accessible and well organized. Full-Service Process from Planning to Installation From the very beginning of the project, we provided comprehensive support to ensure a smooth and transparent workflow: Plan Confirmation: We reviewed the customer's requirements and confirmed the detailed layout and design plan for the 15m x 50m platform. Project Approval: All structural calculations, engineering drawings and compliance documents were prepared and submitted for the customer's project approval process. Order Confirmation: Upon approval, the order was confirmed with clear specifications, pricing and delivery schedule. Production and Shipping: The platform components were manufactured to precise standards and shipped to Australia with complete packing and shipping documentation. Installation: Our team provided detailed installation drawings and technical guidance to ensure fast and accurate on-site assembly. Detailed Drawings, Service and Attention to Detail What sets this project apart is our commitment to detail. Throughout the entire process, we supplied the customer with very detailed drawings at every stage: structural design drawings, fabrication drawings, bolt connection details, installation sequences and loading instructions. Our professional team maintained close communication with the customer from plan confirmation, project approval, order confirmation, shipping, all the way to installation, ensuring that every question was answered and every detail was covered. Project Results Custom 15m x 50m steel platform with 1000kg/m2 load capacity delivered to Australia. 750 square meters of new second-floor storage space created for the 4S dealership warehouse. End-to-end service covering planning, approval, ordering, shipping and installation. A complete set of detailed drawings and documentation provided at every project stage. If you are looking for a reliable steel platform manufacturer that can deliver customized mezzanine and storage solutions with full-service support, this Australian 4S dealership project is a proven example of our capability and professionalism.

Client Profile: Australian industrial buyer, seeking a steel platform for warehouse use with future potential for additional units. Initial Request: One custom steel platform (dimensions to be determined) Open to design recommendations from the supplier The Challenge: Challenge    DetailVague Requirements    The client had not finalized internal discussions; project feasibility was still under review.Design Complexity    Steel platforms require precise engineering—load capacity, material selection, beam/column orientation, and assembly method all impact performance and cost.Self-Assembly Expectation    The client wanted a solution that could be easily installed by their own team without specialized on-site engineering support.Aesthetic Requirement    The client desired a finished look that could be customized with decorative elements post-installation.Our Approach: Rather than waiting for the client to finalize their internal discussions, our sales team proactively presented a completed design proposal—demonstrating our ability to move from vague inquiry to actionable solution. Step 1 – Engineering OptimizationThe engineer and sales representative collaboratively adjusted the orientation of crossbeams and columns, selecting materials that balanced strength with cost-efficiency. This optimization ensured the platform met structural requirements while remaining straightforward to assemble. Step 2 – Self-Assembly DesignRecognizing the client's preference for in-house installation, we designed the platform with: Pre-drilled connection points for easy alignment. Standardized component sizes to minimize on-site cutting or modification. Clear assembly logic that allows the client's team to erect the frame without external engineering supervision. Step 3 – Aesthetic CustomizationThe client wanted the final structure to achieve a specific visual effect (as shown in their reference images). Our solution: Finished all beams and columns in matte black to serve as a clean, neutral frame. Enabled the client to apply their own decorative treatments (cladding, flooring, railings, or color finishes) after installation, giving them full creative control over the final appearance. Step 4 – Proactive Follow-UpWhen the client remained in internal discussion phase, we shared a new Australian client case study as a reference—illustrating how we had successfully solved similar challenges. This approach built confidence and demonstrated our relevant experience without being pushy. Outcome: Metric    Before Engagement    After ProposalProject Clarity    Under internal review, no clear direction    Full design proposal with drawings and specsAssembly Feasibility    Uncertain    Self-assembly readyAesthetic Control    Undefined    Black frame + client-decorated finishClient Confidence    Low (project feasibility unclear)    High (backed by case study & engineering logic)Client Status: The client is currently reviewing the proposal with their team, with a decision expected in the coming week. Key Takeaway:This case demonstrates that in B2B industrial sales, the best proposals don't wait for clients to fully define their needs—they anticipate them. By combining engineering expertise, material optimization, assembly-friendly design, and aesthetic flexibility, we delivered a solution that addressed not just the functional requirements but also the client's unspoken desire for creative control and ease of installation.

Custom American Style Pallet Rack for a New Warehouse in Colombia A plastics manufacturer in Colombia is building a brand-new warehouse and needed a complete pallet racking solution to store both plastic raw materials and finished products. After comparing several suppliers, the customer selected our custom American style pallet rack system for its heavy load capacity, flexible bay configuration, and reliable project delivery. Project Overview Project Location Colombia Application Storage of plastic raw materials and finished products Total Pallet Positions 2,160 Rack Type Custom American style pallet rack (selective racking) Rack Depth D1000mm Rack Height H10500mm Beam Length 2400mm Load Capacity 2 tons per level Beam Levels 4 levels per bay Why the Customer Chose This Solution 2,160 pallet positions: the layout maximizes vertical warehouse space and gives the customer a clear inventory expansion path for future growth. 2 tons per level: the heavy duty beams safely support pallets of plastic raw materials and finished goods, meeting the strict safety requirements of daily forklift operation. Custom dimensions: D1000mm depth, H10500mm height and 2400mm beam length were tailored to the customer's pallet sizes and forklift aisle planning. Four beam levels: each bay provides four usable storage levels, significantly increasing storage density per square meter. American style design: the selective racking structure allows direct access to every pallet position, which is essential for managing multiple plastic product SKUs. Warehouse Layout and Safety The racking layout was designed together with the customer's logistics team to keep forklift aisles wide enough for smooth pallet handling and daily inventory rotation. Safety accessories including row spacers, back safety bars and floor anchors are included to protect both operators and stored goods during loading and unloading. Engineering and Quality Control All upright frames and beams are manufactured from high-strength steel with a durable powder-coated finish to resist humidity and corrosion in the tropical climate. Our engineering team issued complete CAD drawings, load calculation reports, and installation guidance before production, ensuring the racking meets international warehouse safety standards. Project Timeline The racking system is scheduled for shipment in October, with on-site installation in the customer's new warehouse in December. A dedicated project manager will coordinate logistics, customs documentation, and step-by-step installation support to guarantee a smooth handover. Conclusion This Colombia project demonstrates our capability to deliver custom heavy duty pallet racking for the plastics industry. From precise dimensional engineering to on-time delivery and installation support, we provide a complete warehouse storage solution. Contact us to discuss your pallet rack project today.

Client Profile: Australian industrial distributor, seeking both a single custom steel platform (L9m × W6m, 300kg/m²) and a stock batch of standardized platforms for resale to local warehouses and workshops. Initial Request: One custom-sized platform for the client's own facility. An undefined quantity of "standard" platforms for retail, with no fixed specifications. The Challenge: Issue Detail Nature of Product Steel platforms are custom-engineered, not off-the-shelf. Each unit requires dimension verification, load calculation, engineering drawings, and individual pricing. Client Assumption Expected a catalogue-style selection of standardized platforms, similar to shelving or racking components. Missing Information No market research had been conducted; target customer segments and their actual load requirements were unknown. Business Risk Selling ill-fitting platforms could lead to safety issues, returns, or reputational damage for both the distributor and the manufacturer. Solution Approach: Rather than simply fulfilling the order with a "take it or leave it" quote, the supplier adopted a consultative engineering approach: Needs Discovery: The sales team asked pointed questions about the client's target market—what industries, what storage applications, what typical load profiles. Data-Backed Recommendation: When the client acknowledged the lack of market research, the supplier leveraged its 10+ years of order data to identify 300kg/m² as the most frequently specified and most versatile load capacity across diverse warehousing applications. Dimensional Standardization: Instead of replicating the client's L9m × W6m request (which is non-standard and inefficient for modular production), the supplier proposed a L6m × W3m × H3m module. This size: Maintains the same 300kg/m² load rating. Allows straightforward combination for larger areas (e.g., two units side-by-side create L6m × W6m). Enables self-assembly by end-users without specialized tools. Responsible Selling: The supplier explicitly communicated the rationale—that skipping due diligence could result in mismatched products and dissatisfied end-customers. This transparency built trust rather than resistance. Outcome: Metric Before Engagement After Engagement Specification Clarity Undefined / variable Standardized L6×W3×H3, 300kg/m² Client Confidence Low (uncertain about resale fit) High (backed by manufacturer data) Production Feasibility Custom-only (costly, longer lead time) Semi-standardized (efficient, scalable) Decision Status Under review Client team evaluating, response expected next week Key Takeaway:This case demonstrates that true customer service in industrial B2B is not about saying "yes" to everything—it's about saying "yes" to the right solution. By applying a decade of manufacturing expertise, the supplier transformed a vague inquiry into a clear, market-ready product specification, positioning the Australian distributor for successful entry into the steel platform resale market.

Steel Platform Project – Customized Warehouse Mezzanine Solution We recently completed a customized steel platform project designed to maximize available warehouse space and create additional working and storage areas. The steel platform measures 36,000 × 9,000 mm, covering approximately 324 m², with a designed floor loading capacity of 600 kg/m². The platform height is 3,000 mm, providing an efficient way to utilize the vertical space of the warehouse. For structural stability and long-term durability, the platform uses 150 × 150 × 5.0 mm square tube columns, H-shaped steel main beams and secondary beams, together with reinforced steel floor panels. The structure is also equipped with multiple tie rods to further improve overall stability. The platform includes one staircase and 1,200 mm high guardrails around the working area, providing convenient access and enhanced safety. This project demonstrates our ability to provide custom-designed steel platforms based on warehouse dimensions, load requirements and site conditions, helping customers make better use of existing warehouse space while maintaining structural strength and safety. Project Type: Customized Steel PlatformPlatform Size: 36,000 × 9,000 mmTotal Area: Approx. 324 m²Floor Load Capacity: 600 kg/m²Platform Height: 3,000 mmGuardrail Height: 1,200 mmAccess: 1 StaircaseApplication: Warehouse Storage & Space Optimization