Client Profile: Brazilian industrial distributor, new to the warehouse safety segment, seeking high-quality racking protectors to establish market presence.Initial Request: Minimum MOQ procurement, with provided racking dimensions and column cross-section drawings.
Recommended Solutions:
Model
Type
Configuration
BGH500-100
One-piece integrated
500mm height
BGH100-80-100
Split-type (two 100mm segments)
200mm total assembled height
The Challenge:The client was drawn to the split-type protector's modular convenience but harbored a serious concern: based on prior testing of similar products, they believed the connection joint would become the weakest point, likely to shatter or deform under forklift or pallet impacts. This was not a theoretical worry—they had witnessed such failures firsthand.
The Solution Process:
Acknowledgment & Transparency – Sales representative Lena validated the client's concern without dismissing it, building immediate trust.
Evidence-Based Reassurance – She provided:
Official test reports from an accredited authority, detailing impact performance under both pallet and forklift collision scenarios.
Video documentation showing the split-type protector sustaining impacts with no significant joint separation or structural failure.
New Model Inquiry – The client then asked about newer product iterations, fearing that an existing model would lack competitive differentiation in Brazil.
Data-Driven Comparison – Lena presented a balanced analysis:
Factor
Recommended Models
Newer Models
Price
Competitive
Significantly higher
Installation
Easy
Complex
Lead Time
Standard
Extended
Market Adoption
High (proven)
Low (niche)
Impact Performance
Certified & verified
Similar, but unverified in local context
Client Decision – After weighing the trade-offs, the client placed a trial order of 100 one-piece + 100 split-type units, intending to conduct local real-world testing.
Outcome:
The client received the products, conducted internal validation, and confirmed satisfaction.
A repeat order is projected for the following month, signaling a successful market entry strategy.
Key Takeaway: Addressing customer concerns with transparent data, real-world evidence, and honest product comparisons—rather than pushing the newest or most expensive option—builds long-term distributor relationships and converts skepticism into loyalty.
Steel Platform & Light Duty Racking Solution for Warehouse Expansion in New Caledonia
Project Background
A customer from New Caledonia was looking for an efficient way to maximize warehouse space and improve storage capacity without expanding the existing building area. The challenge was to create additional usable storage space while maintaining safety, stability, and convenient access for daily operations.
Our Solution
Based on the customer's warehouse requirements, Peterack provided a customized steel mezzanine platform combined with a light-duty racking system. The solution effectively utilized the vertical space of the warehouse and created an additional storage level for better inventory organization.
The designed steel platform covers approximately 110 square meters, with dimensions of L11700 × W11080 mm. The platform is engineered with a load capacity of 500 kg/m², ensuring reliable performance for warehouse storage applications.
Structural Design Features
Heavy-duty steel structure designed for long-term warehouse use
Platform height: 2586 mm
Main beams: H-shaped steel HN346×174
Secondary beams: H-shaped steel HN198×99
Columns: Square tube F180×5.0
Floor panels: C200×40×2.0 with stiffeners
Safety guardrails with 1200 mm height
One access staircase included for convenient operation
Multiple tie rods were added to improve overall stability and structural safety during daily warehouse activities.
Project Benefits
✅ Increased warehouse storage area without additional building construction✅ Improved space utilization by using vertical warehouse height✅ Strong and stable structure suitable for industrial environments✅ Customized design according to local warehouse conditions✅ Integrated platform and shelving solution for easier storage management
Customer Value
With Peterack's customized steel platform solution, the New Caledonia warehouse successfully achieved higher storage efficiency and improved operational flexibility. The project demonstrates our capability in providing professional warehouse optimization solutions for overseas customers.
Peterack – Your Reliable Partner for Customized Warehouse Storage Solutions.
Project Overview
We are proud to present a major heavy-duty pallet racking installation successfully completed for a valued client in Bosnia and Herzegovina. This large-scale warehouse project involved the deployment of 220 sets of industrial pallet racks across 11 rows, delivering an exceptional storage capacity of 3,300 pallet positions with a total load-bearing capacity exceeding 2,800 metric tons.
Client Background
Our client, a leading logistics and warehousing operator based in Bosnia and Herzegovina, required a comprehensive storage solution for their expanding distribution center. Faced with growing inventory demands and limited floor space, the client sought a high-density racking system that would maximize vertical storage while maintaining ease of access and heavy-load stability.
After a thorough site assessment and consultation, our engineering team proposed a customized configuration tailored precisely to the client's warehouse dimensions and operational workflow. The solution was designed to accommodate diverse palletized goods with demanding weight requirements.
Technical Specifications
Parameter
Specification
Rack Net Dimensions (per set)
L2800 × D1000 × H11000 mm
Pallets per Layer
3 pallets
Load Capacity per Layer
2,550 kg
Number of Layers (Tiers)
5 tiers
Load Capacity per Set
12,750 kg (5 × 2,550 kg)
Total Rows
11 rows
Sets per Row
20 sets
Total Sets Installed
220 sets
Total Pallet Positions
3,300 positions (220 × 15)
Total Load-Bearing Capacity
2,805 metric tons
Configuration Layout
The warehouse layout was meticulously planned to optimize both storage density and operational efficiency:
10 rows configured back-to-back: Forming 5 double-row blocks that maximize space utilization while providing dual-sided access for forklifts.
1 row positioned against the wall: Serving as a single-facing row at the warehouse perimeter, fully utilizing all available floor space.
Each row consists of 20 individual rack sets, creating long, continuous storage aisles with uniform accessibility.
Aisle spacing was calculated to accommodate standard counterbalance forklifts, ensuring smooth material handling operations.
Installation & Execution
The installation was executed by our professional on-site engineering team in close coordination with the client's facility management. Key highlights of the installation process include:
Pre-installation site preparation: Floor leveling verification and anchor point marking to ensure structural integrity.
Phased assembly approach: Rows were erected sequentially to minimize disruption to the client's ongoing warehouse operations.
Precision alignment: Each upright frame was laser-aligned to guarantee perfect verticality across the full 11-meter height.
Safety compliance: All racking components conform to European FEM and EN standards for industrial storage systems.
Load testing: Post-installation load tests confirmed that every bay met or exceeded the design load of 2,550 kg per layer.
Results & Client Feedback
The client has confirmed that the installation was completed successfully and the racking system is now fully operational. The project delivered the following measurable outcomes:
Storage capacity increased by over 300% compared to the client's previous floor-stacking method.
Warehouse footprint utilization improved from approximately 35% to over 85% through vertical storage optimization.
Operational efficiency gains with clearly organized pallet locations, reducing retrieval time by an estimated 40%.
Scalability built-in: The modular design allows future expansion as the client's business continues to grow.
This Bosnia installation stands as a testament to our expertise in delivering large-scale, customized racking solutions that meet the rigorous demands of modern warehousing and logistics operations. We extend our sincere appreciation to the client for their trust and collaboration throughout this project.
Client Profile: Industrial end-user in Brazil, responsible for warehouse racking safety procurement.Initial Requirement: 2,000 column protectors, 400mm assembled height (split-type, 100mm per piece), with interest in a 500mm one-piece alternative.
Challenge:
The client provided only hand-taken tape-measure photos, yielding imprecise column dimensions.
Inability to visually identify American-style vs. conventional column cross-sections—a critical variable that determines protector compatibility.
Standard remote identification (via image comparison) proved ineffective due to visual similarity.
Solution Approach:Rather than risk a large-batch mismatch, the supplier proposed a dual-track sampling plan:
Sample A: Two 100mm split-type protectors (field-assembled to 400mm total)
Sample B: One 500mm integrated protector
All samples accompanied by a certified impact test report (4800J impact resistance, no significant structural damage)
Outcome:
On-site physical fitting in Brazil confirmed the BGH120 model as the exact match for their column profile.
The client conducted internal impact validation, verifying the 4,800J performance claim.
Final decision: Convert the initial 2,000 inquiry into a 3,000-unit recurring order.
Client feedback highlighted that hands-on testing eliminated the risk of dimension errors, and the split-type design offered installation flexibility.
Key Metric:
Factor
Before Sampling
After Sampling
Fitment Certainty
Project Overview
We successfully delivered and installed a large-scale steel mezzanine platform for a valued Japanese client. The project featured a 20-meter by 20-meter steel platform structure (400m² total floor area), designed to accommodate both office space and a dedicated storage area on the second level. With a robust load-bearing capacity of 300 kg/m², this mezzanine solution fully satisfied the client's operational requirements for safety, durability, and spatial efficiency.
Client Background
The client is an established Japanese industrial enterprise seeking to maximize warehouse vertical space utilization. Their facility originally featured a single-floor layout that severely limited operational workflow. The client required a structural mezzanine solution to create a functional second level that could simultaneously support administrative office functions and bulk inventory storage without compromising structural integrity.
Project Specifications
Parameter
Specification
Platform Dimensions
20m (L) × 20m (W) – 400m² Total Floor Area
Load Capacity
300 kg/m² Uniformly Distributed Load (UDL)
Structure Type
Heavy-Duty Structural Steel Mezzanine
Second Floor Usage
Office Area + Storage/Inventory Zone
Steel Finish
Anti-Corrosion Coating (Industrial Grade)
Decking Material
High-Strength Steel Decking Panels
Access
Industrial-Grade Staircase with Safety Handrails
Safety Features
Perimeter Guardrails, Edge Protection, Anti-Slip Decking
Installation Duration
Professional On-Site Assembly and Commissioning
Compliance
Japanese Industrial Standards (JIS) and International Safety Codes
Key Challenges and Solutions
Challenge 1: High Load-Bearing Requirements
The client specified a demanding 300 kg/m² load capacity to accommodate heavy inventory storage alongside office personnel and equipment. Our engineering team designed a reinforced structural steel framework with optimized column spacing and heavy-gauge steel beams, ensuring the mezzanine could safely support both static and dynamic loads well beyond the specified threshold.
Challenge 2: Dual-Purpose Spatial Design
The second floor needed to serve two distinct functions: a professional office environment and a bulk storage area. We implemented a smart zoning layout that physically separated the office zone from the storage area, with appropriate soundproofing partitions, dedicated lighting for the office area, and open-plan racking zones for efficient inventory management.
Challenge 3: Tight Installation Timeline
The client required minimal disruption to their ongoing ground-floor operations. Our installation team adopted a phased assembly approach, pre-fabricating key structural components off-site and executing on-site installation with precision scheduling. The entire structure was erected and commissioned without interfering with the client's daily warehouse activities.
Results and Client Feedback
Doubled Usable Floor Space: The 400m² mezzanine effectively transformed the single-story warehouse into a highly functional two-level facility, dramatically improving operational workflow and space utilization.
Seamless Dual Functionality: The office zone provides a comfortable, well-lit administrative workspace, while the adjacent storage area supports organized, high-density inventory storage.
Verified Load Performance: Post-installation load testing confirmed the structure exceeds the 300 kg/m² requirement with ample safety margin, earning strong approval from the client's engineering audit team.
On-Time Delivery: The entire project was delivered within the agreed timeline, with zero safety incidents during installation.
Client Satisfaction: The Japanese client expressed high satisfaction with both the engineering quality and the professional project management throughout the process.
Conclusion
This 20m×20m steel mezzanine project for our Japanese client exemplifies our expertise in delivering large-scale, high-load-capacity mezzanine solutions for industrial applications. By combining robust structural engineering with thoughtful spatial design, we provided a turnkey solution that maximized the client's facility potential while meeting stringent Japanese industrial standards. Whether for office expansion, warehouse optimization, or dual-purpose space creation, our steel mezzanine platforms deliver reliable, long-term value for industrial enterprises worldwide.
The project stands as a testament to our commitment to engineering excellence, on-time delivery, and customer-centric service — values that have earned trust from clients across Asia, Europe, and beyond.
Project Overview
PETER LOGISTICS, a growing logistics and warehousing company based in the Dominican Republic, required a robust and space-efficient storage solution to optimize their warehouse operations. Our team designed and delivered a custom steel mezzanine platform measuring 12,000mm * 8,000mm, providing approximately 76 square meters of additional storage space with a reliable load-bearing capacity of 300KG per square meter. The entire project was completed on schedule with exceptional attention to structural integrity and safety standards.
Customer Profile
PETER LOGISTICS is a logistics service provider operating in the Dominican Republic, offering warehousing, distribution, and supply chain management services to businesses across the Caribbean region. With growing demand for their warehousing services, the company needed to maximize their existing facility's vertical space without expanding their physical footprint. The steel mezzanine platform was the ideal solution to double their usable storage area while maintaining efficient workflow and safety compliance.
Technical Specifications
ComponentSpecificationMaterial
Columns120 * 120 * 4.0mmSquare Steel Tube
Main BeamsHN298 * 199H-Shaped Structural Steel
Secondary BeamsHN175 * 90H-Shaped Structural Steel
Floor PanelsC200 * 40 * 2.0mmCold-Formed Steel
Platform DimensionsL12,000 * W8,000mm–
Platform HeightH3,000mm–
Total AreaApprox. 76㎡–
Load Capacity300KG/㎡–
Key Features & Safety Design
Full-Perimeter Guardrails: H1,200mm safety guardrails installed around the entire platform to ensure operator safety during loading and unloading operations.
Integrated Staircase: A dedicated staircase provides safe and convenient access to the elevated platform level, designed with anti-slip steps and ergonomic handrails.
Multi-Point Back Pull Rods: Multiple sets of back pull rods are strategically positioned to enhance lateral stability and prevent structural sway under heavy loads.
Heavy-Duty Structural Steel: All primary load-bearing components utilize industrial-grade H-shaped steel (HN298*199 for main beams, HN175*90 for secondary beams) ensuring long-term durability in a high-traffic warehouse environment.
Optimized Space Utilization: The mezzanine design effectively doubles the usable floor area without requiring building expansion, delivering an excellent return on investment for the client.
Modular Construction: The platform was fabricated in modular sections for efficient shipping and rapid on-site assembly, minimizing disruption to the client's ongoing warehouse operations.
Project Results
The steel mezzanine platform was successfully installed and commissioned at PETER LOGISTICS' warehouse facility. The client expressed high satisfaction with the quality of materials, precision of fabrication, and professionalism of the installation process. Key outcomes include:
Storage Capacity Doubled: The 76㎡ platform effectively doubled the warehouse's usable storage area without expanding the building footprint.
Zero Safety Incidents: The integrated guardrails, pull rods, and compliant staircase design ensured a completely safe working environment from day one.
Rapid Installation: The modular steel structure was assembled on-site efficiently, minimizing downtime and allowing the client to resume full operations quickly.
Positive Client Feedback: PETER LOGISTICS commended the structural quality, aesthetic finish, and overall value delivered by the platform solution.
Conclusion
This project demonstrates our capability to deliver customized, high-quality steel structure solutions for international logistics clients. From initial design to final installation, every phase was executed with precision engineering and strict adherence to safety standards. The successful deployment at PETER LOGISTICS in the Dominican Republic reinforces our commitment to providing durable, cost-effective storage infrastructure that helps our clients scale their operations efficiently. We look forward to supporting PETER LOGISTICS with future expansion projects as their business continues to grow.
22㎡ Steel Structure Platform Creates Efficient Storage Space
Project Name: Single-story Steel Structure Warehouse PlatformProject area: Approximately 22㎡Platform dimensions: L2400 × W8800 mmPlatform height: 3300 mmPlatform load capacity: 600 kg/㎡
To address the issue of insufficient warehouse space for customers, we designed and installed a single-story steel structure platform. This added approximately 22 square meters of usable space within the limited premises, effectively enabling the warehouse to be utilized more efficiently in a three-dimensional manner.
The platform is constructed using high-strength Q235 steel. The main beams, secondary beams, and columns are designed to withstand various loads effectively, ensuring the overall structure’s stability and reliability. The platform is covered with wooden flooring, and safety railings and stairs are provided to facilitate easy access for people and the handling of goods. This design balances safety with operational convenience.
To further enhance overall stability, the platform incorporates multiple sets of diagonal supports, ensuring that the structure remains sturdy and durable over long-term use. It’s suitable for various applications, including warehouses, logistics centers, and industrial workshops.
Upon completion, the project not only improved warehouse space utilization but also optimized operational processes, providing customers with cost-effective, efficient, and sustainable storage solutions.
Steel Mezzanine Platform Project Case
Project Background
A manufacturing company needed to expand its warehouse capacity without relocating or enlarging the building. To maximize the existing floor space, a customized steel mezzanine platform was installed, creating an additional storage level while maintaining efficient access for daily warehouse operations.
Project Solution
Peterack designed and supplied a heavy-duty structural steel mezzanine tailored to the customer's warehouse dimensions and operational requirements. The platform was engineered with high-strength steel columns, beams, floor decking, safety handrails, and stair access, providing a safe and durable multi-level storage solution. The layout allows forklifts and pallet trucks to operate freely beneath the platform while personnel can safely access the upper level for storage and picking.
Product Features
Customized dimensions to match warehouse layout and load requirements.
Heavy-duty steel structure with excellent stability and long service life.
Powder-coated finish for corrosion resistance and an attractive appearance.
Modular design for fast installation and future expansion.
Equipped with guardrails, kick plates, and staircases to ensure operator safety.
Maximizes vertical warehouse space without requiring new construction.
Project Results
The completed mezzanine platform effectively doubled the available storage area, significantly improving warehouse utilization and operational efficiency. The customer gained additional pallet and carton storage space while maintaining smooth material flow and easy inventory management. The project was completed on schedule and has continued to provide reliable performance with minimal maintenance.
Application: Manufacturing WarehouseProduct: Heavy Duty Steel Mezzanine PlatformMaterial: Q235B Structural SteelSurface Finish: Powder CoatedDesign: Customized According to Warehouse Layout and Load CapacityAdvantages: Space Saving, High Load Capacity, Easy Installation, Expandable Design
Industry: Warehousing / 3PL LogisticsRegion: SingaporeProduct: Heavy-Duty Steel Shelving with bolted uprights and steel deck panelsTimeline: 12 Days (Quotation to Order Confirmation)
The Challenge
A Singapore-based logistics operator approached us for a new heavy-duty steel shelving system to improve their warehouse storage density. After receiving our initial design for a 2,000kg-per-level configuration, the client submitted a revised RFQ with a significantly reduced specification: only 500kg per level.
Given the substantial discrepancy, our engineering team noted that a 500kg-rated shelving system would require thinner steel panels, lighter gauge uprights, and a completely different bolt torque specification—which seemed inconsistent with the client's known operational profile (handling mixed industrial goods with variable weights).
The Intervention
Instead of proceeding with a quote for the 500kg version, our sales team initiated a formal verification process:
Step 1: Contacted the client's procurement lead to clarify the actual floor load requirements.
Step 2: Highlighted the structural differences between 500kg and 2,000kg shelving systems, emphasizing safety and durability implications.
Step 3: Requested internal cross-checking with the client's operations team.
Upon review, the client confirmed a data-entry error: the actual required load capacity was 1,000kg per level, not 500kg. The client corrected the specification immediately and thanked our team for not blindly processing the order.
The Value-Add
With the correct 1,000kg-per-level spec confirmed, we delivered two additional benefits:
Engineering Optimization: Adjusted the steel panel thickness and upright section to match the 1-ton load requirement—lighter than the original 2-ton design, reducing material cost while maintaining a safe safety factor.
Freight Cost Reduction: Negotiated with our long-term shipping carrier to secure a volume-based discount on CIF (Cost, Insurance, Freight) terms to Singapore's main port, lowering the total landed cost for the client.
The Results
Metric
Outcome
Spec Accuracy
Final design matched actual 1,000kg-per-level operational need
Budget
Final price within client's projected budget, thanks to material optimization and freight savings
Turnaround
First quote → spec correction → final PO in under two weeks
Client Feedback
Commended our proactive verification process, stating it prevented a potential misorder
Conclusion
This case proves that true customer service goes beyond accepting every request at face value. By questioning an inconsistent load specification and securing logistics cost savings, we turned a potential error into a demonstration of expertise and trust—laying the foundation for a long-term partnership with this Singapore client.