VNA Very Narrow Aisle Racking System High-Density Storage Solution

1. Q: Are you a factory or trading company?
A: We operate as a direct manufacturer with over 15 years of specialized experience in producing warehouse racking systems and various types of display stands.

2. Q: Where is your factory located?
A: Our production facility is based in Nanjing, China.

3. Q: What is your delivery time?
A: Our standard lead time is within 20 working days. However, the exact timeframe may vary depending on the total order quantity and specific design requirements.

4. Q: What is your accepted trade term?
A: We typically quote with EXW or FOB terms, but other trade terms are also negotiable based on customer needs.

5. Q: Can you produce according to customer designs?
A: Yes, we offer comprehensive customization services and have extensive experience in manufacturing shelves based on client-provided designs.

6. Q: Do you work with different materials for your shelves?
A: While our primary material is metal, we are also experienced in incorporating other materials such as wood, titanium alloy, acrylic, and glass for specific components or display solutions.

7. Q: What is the difference between a main rack and an add-on rack?
A: The key difference lies in the upright frame structure. A main rack serves as the starting unit and includes two uprights, while an add-on rack is an extension unit that connects to the main rack and requires only one upright. For instance, a 10-bay run against a wall would consist of 1 main rack plus 9 add-on racks.

8. Q: What is your standard packing method?
A: Our standard packing involves flat-packing the shelves with protective materials such as air bubble film or stretch wrap, then securing them in export-grade cartons. We can also accommodate special packaging requests, such as wooden crates, upon customer requirement.