American Teardrop Storage Solution Custom Steel Pallet Racking

1. Q: Are you a manufacturer or a trading company?
A: We are the factory. With over 15 years of specialized experience, we focus on producing heavy-duty steel pallet racks, including the American teardrop series, along with various customized display solutions.

2. Q: Where is your factory located?
A: Our manufacturing base is situated in Nanjing.

3. Q: What is your typical delivery time?
A: Our standard lead time is within 20 days, though this may vary depending on order quantity and specific customization requirements for the rack system.

4. Q: What trade terms do you usually offer?
A: We typically work on EXW or FOB terms, but other trade terms are also negotiable.

5. Q: Can you produce according to customer designs?
A: Yes. We specialize in customizing storage solutions and can manufacture based on your provided designs and specifications.

6. Q: What materials are available for your racks?
A: Our pallet racks are primarily constructed from high-strength steel. We also integrate other materials such as wood, titanium alloy, acrylic, and glass for specific accessory components or display elements.

7. Q: What is the difference between a main rack and an add-on rack?
A: The key difference lies in the number of upright frames. A main rack is the starter unit with two uprights, while an add-on rack is an extension unit requiring only one upright. For example, a 10-bay run would be configured as 1 main rack plus 9 add-on racks.

8. Q: How are your products packaged for shipment?
A: We typically use a flat-pack method, protecting components with air bubble film or stretch wrap and packing them in sturdy export cartons. Wooden crates or other special packaging can also be arranged upon request.